Support » Plugin: Comments - wpDiscuz » wpDiscuz 7.3.3 does not work with WP Rocket, please

  • Resolved Nấm Xanh

    (@namxanh)


    It seems that the most recent wpDiscuz update is not working with WP Rocket with users who are not logged in, the comment box is not visible and the options are not clickable. Only logged in users can see the comment box. Please improve so I can use WP Rocket well. I’ve been using wpDiscuz for over 2 years and this is the first time I’ve seen this error. Img: https://imgur.com/a/MoB66c0

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support gVectors Support

    (@gvectorssupport)

    Hi Nấm Xanh,

    Please navigate to Dashboard > wpDiscuz > Settings > General Settings admin page, disable the following two options, delete all kind of caches and check again:

    Combine JS and CSS Files to Optimize Page Loading Speed
    Minify JS and CSS Files to Optimize Page Loading Speed

    Thread Starter Nấm Xanh

    (@namxanh)

    Thanks. I followed your suggestion (including clearing all caches) but 4 of my sites are still not working comment box for guest comment (user is not logged in). Please help me.

    Plugin Support gVectors Support

    (@gvectorssupport)

    The jQuery is not being inited on your website, thus wpDiscuz can’t be loaded. Please deactivate the Wp Rocket plugin and check it again. If it works please check the Wp Rocket plugin settings, probably you’ve configured something wrong.

    AeroStar

    (@jetxpert)

    @namxanh,

    We were able to duplicate the issue you reported with your website, inspected it, and noticed jQuery is not being loaded properly.

    We had a similar problem while using WP Rocket and fixed it by ensuring that the loading of jQuery was not delayed nor deferred.

    If you’re not sure how to do this, we recommend contacting WP Rocket Support for assistance.

    Note: We got rid of WP Rocket recently because it was creating too many issues for our websites starting with WP Rocket V3.9.

    Additional Recommendation: We also noticed your Comments pages are loading Facebook SDK, which is slowing down your website tremendously and injecting cookies that only benefit Facebook. Consider deleting it completely.

    Cheers!

Viewing 4 replies - 1 through 4 (of 4 total)
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