Support » Plugin: OneClick Chat to Order » Whatsapp Button Redirect Cart Process

  • Resolved chemistrap1

    (@chemistrap1)


    Hello,
    Great plugin first of all thank you so much.
    But,
    I try this plugin on localhost and setted up like
    – remove add to cart
    – hide price
    – add variation on message

    but when i try to click whatsapp button on single product page it redirect to cart and not open whatsapp and sending message what i choose variation.

    Please help me
    Thnx

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author walterpinem

    (@walterpinem)

    Hi @chemistrap1

    Thanks for using the plugin.
    I’m not really sure since I can’t see it on a live site, but it could happen if your theme has ajax to process the add to cart button. If so, then it could trigger an issue.

    The plugin uses native .single_add_to_cart_button class for the WhatsApp button.
    So even if you have hidden the Add to Cart button, but your theme still has ajax to react on the button click active, the WhatsApp button can’t be used as intended.

    Possible solutions:
    1. Please deactivate an ajax feature to process Add to Cart button from your theme or plugin
    2. Please try to click and open the WhatsApp button in new tab to make sure that the plugin is working. Or, you can also copy the final WhatsApp button link and paste manually on your browser.

    Let me know the result.

    Thank you.

    Thread Starter chemistrap1

    (@chemistrap1)

    Yes, you are totally right.
    The theme using Ajax and i will try your suggestions and i’ll write results.
    Great plugin,
    Have ncie day

    Thread Starter chemistrap1

    (@chemistrap1)

    Hello again,
    ı disabled AJAX in single product page add to cart and it works, thanks BUT,
    Few problem occurs:
    – I setted up “Hde price” option in single product page but still product prices are show up
    – My products are variable products and when i test any product with choosing size and color option it does not sent these options via Whatsapp

    Could you please help me with that?

    Thnx

    Plugin Author walterpinem

    (@walterpinem)

    Hi,

    Thanks for the confirmation.
    1. About the price, it works on numerous themes when I tested it.
    What theme are you using?

    2. Also about the variable products (products with variations) on single product page, there is indeed no feature to capture the variation and its price in this plugin, sorry for that.
    As for now, the product variations info can be sent through Cart and Checkout page, not on single product page.

    Thank you.

    Thread Starter chemistrap1

    (@chemistrap1)

    ı’m using Elessi Theme which is premium theme on themeforest.
    I see but it’s really important feature my guess because shop manager could not know what customer choosed size and color, right?
    For more quick action it should be in plugin’s features i guess.
    Thank you for help

    Plugin Author walterpinem

    (@walterpinem)

    Hi.

    Seems like the theme uses a dedicated classes for single product price.
    Meanwhile, please use this custom CSS to hide the price:

    .product-info .price,
    .product-info p.price,
    .product-info .woocommerce-Price-amount {
        display: none!important;
    }

    Regarding the variations, yes, I totally agree with you on that.
    Many users have repeatedly asked me to provide such feature, but I still couldn’t find a way to make it work with the plugin. But I’ll keep trying.
    But the good thing is, since you can communicate through WhatsApp, you can always do the follow up to ask more details about an order, including size and color, right?

    I’m marking this topic as resolved.
    If you have another question or face another issue, please don’t hesitate to open a new topic.

    Thank you.

    Thread Starter chemistrap1

    (@chemistrap1)

    Thank you for help i could handle via CSS too.
    Yes you are right about follow up to customers but we can show up product’s sizes and colors and customers can choose which they want and after than they need provide second time which they choose variations. This is look amateurish, i guess.
    But this is great plugin and i believe you will figure out anyway
    Thank you so much

Viewing 7 replies - 1 through 7 (of 7 total)
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