This was a superb plugin. It looks as if, like many things, changes to WP are rendering very hard for the authors to keep the functionality accessible easily and they don’t appear confident that they will be able to retain that longer term. Support on my particular issue sorted it in the end but was not sorted at first but marked “resolved. That was explained as the problem being down to WP not the plugin(!) In fact it was an issue of understanding the very limited documentation and unclear advice and could have been sorted in one simple reply. Links from plugin information on WP site to company site broken. General feeling the company haven’t thought things through. Great pity as the core functionality, working on top of featherlight.js, is excellent.
- The topic ‘Was great, like many things, messed up by WP, support poor’ is closed to new replies.