You have just updated to V2+ of FooGallery and you are now having issues. Please try the following FIRST before logging a ticket:
1. Clear/purge any cache your site is running.
2. Goto FooGallery settings and click Clear CSS Optimization Cache
NOTE ABOUT JUSTIFIED GALLERIES
The justified gallery underwent major changes to improve performance in the V2 update. If your gallery layout no longer looks right, please edit the gallery and make sure the “Max Row Height” is at least 150% of the “Row Height” settings.
As an example,
If your “Row Height” is 200, then make sure “Max Row Height” is 300.
If you are still having issues, please then log a new ticket
Hi there, I have a the problem after updating. Not all of my thumbnail images are showing on the gallery and when I click on the ones that are I just get one image rather than a link to the blog page i created.
I’ve deactivated Auto-optimizer and purged all caches as per your instructions.
You mentioned rolling back to an older version of Foogallery – how do I do that?
I am not an expert unfortunately 🙁
Please can you open a new ticket with a link to your gallery so that we can assist
Hi there, I don’t think I can do that as I’m using the free version. The thumbnails are now creating
very slowly but clicking on each one should re-direct to a blog page. Now its just showing the header image of the blog but not opening the page.
Page is at https://www.stevenhawkerphotography.co.uk/wedding-photography-by-steven-hawker-photography-outstanding-photography-to-suit-all-budgets/
Update – I’ve resolved the problem with the links not working. Any ideas why the thumbnails take so long to load?
Hi – sorry about this – too many messages. I’m writing as I’m trying to fix the problem. I’ve disabled my Lazyloader Plug In and its working now. I saw also that you’re working on these problems still. Will I be able to re-activate Lazyloader at some time?
We are currently working on an update which we will be releasing in the next few days that will prevent these issues from occurring if you have lazy loading enabled.
Lastly, if you have any other issues you need help with, I’d like to kindly ask you to open a new ticket using this link: https://wporg.ibadboy.net/support/plugin/foogallery/#new-topic-0
It can be used by free users of the plugin too, and once you open a ticket, we’ll get back to you as soon as possible.
Thanks in advance for that.
I also can confirm the issue with empty thumbnails after update from 1.10.3 to 2.0.24 (system information is included below).
Purging all possible caches didn’t help, lazy loading is disabled, so I’ve recovered the previous version from backup as an immediate solution.
Look forward for the positive news, thank you very much for your efforts!
The very best regards,
FooGallery version : 1.10.3
WordPress version : 5.7.1
Activated Theme : Virtue
WordPress URL : https://vkpipes.com
PHP version : 7.4.16
PHP GD : Loaded (V2)
PHP Imagick : Loaded
PHP Open SSL : Loaded
PHP HTTP Wrapper : Found
PHP HTTPS Wrapper : Found
HTTPS Mismatch : None
PHP Config[allow_url_fopen] : 1
PHP Config[allow_url_include] : 1
WP Image Editor : FooGallery_Thumb_Image_Editor_Imagick
Thumbnail Generation Test : https://vkpipes.com/wp-content/uploads/2018/12/IMG_1531.jpg
Extensions Endpoint : https://raw.githubusercontent.com/fooplugins/foogallery-extensions/master/extensions.json?v=$lCmkAlV!2%0
Extensions Errors : Nope, all good
Extensions Active : Array
 => default_templates
 => foobox
Gallery Templates : Array
 => default
 => image-viewer
 => justified
 => masonry
 => simple_portfolio
 => thumbnail
 => polaroid_promo
 => grid_promo
 => slider_promo
Lightboxes : Array
[foogallery] => FooGallery PRO Lightbox (Not installed!)
[foobox] => FooBox
Settings : Array
[disable_lazy_loading] => on
[enable_html_cache] => on
[gallery_template] => default
[default_gallery_settings] => 0
[caption_title_source] => caption
[caption_desc_source] => desc
[thumb_engine] => default
[thumb_jpeg_quality] => 80
[default_crop_position] => center,center
[thumb_resize_upscale_small_color] => rgb(0,0,0)
[language_imageviewer_prev_text] => Prev
[language_imageviewer_next_text] => Next
[language_imageviewer_of_text] => of
[language_images_count_none_text] => No images
[language_images_count_single_text] => 1 image
[language_images_count_plural_text] => %s images
[enable_custom_ready] => on
[default_retina_support] => Array
[2x] => false
[3x] => false
[4x] => false
Active Plugins : Array
 => polylang/polylang.php
 => foogallery/foogallery.php
 => antispam-bee/antispam_bee.php
 => bluehost-wordpress-plugin/bluehost-wordpress-plugin.php
 => elementor/elementor.php
 => external-media/external-media.php
 => foobox-image-lightbox/foobox-free.php
 => google-analytics-for-wordpress/googleanalytics.php
 => jetpack/jetpack.php
 => kadence-blocks/kadence-blocks.php
 => loco-translate/loco.php
 => mailchimp-for-wp/mailchimp-for-wp.php
 => owl-carousel-wp/owl-carousel-wp.php
 => really-simple-ssl/rlrsssl-really-simple-ssl.php
 => sucuri-scanner/sucuri.php
 => updraftplus/updraftplus.php
 => virtue-toolkit/virtue_toolkit.php
 => w3-total-cache/w3-total-cache.php
 => wc-password-strength-settings/wc-password-strength-settings.php
 => woo-advanced-shipment-tracking/woocommerce-advanced-shipment-tracking.php
 => woocommerce-gateway-paypal-express-checkout/woocommerce-gateway-paypal-express-checkout.php
 => woocommerce-products-carousel-all-in-one/woocommerce-products-carousel-all-in-one.php
 => woocommerce-services/woocommerce-services.php
 => woocommerce/woocommerce.php
 => wordfence/wordfence.php
 => wordpress-seo/wp-seo.php
 => wp-optimize/wp-optimize.php
 => wp-user-avatar/wp-user-avatar.php
 => wp-visited-countries-reloaded/wp-visited-countries-reloaded.php
 => wpforms-lite/wpforms.php
- The topic ‘V2 Update Causes Issues’ is closed to new replies.