Hi there, I have a the problem after updating. Not all of my thumbnail images are showing on the gallery and when I click on the ones that are I just get one image rather than a link to the blog page i created.
I’ve deactivated Auto-optimizer and purged all caches as per your instructions.
You mentioned rolling back to an older version of Foogallery – how do I do that?
I am not an expert unfortunately 🙁
hi @steve-hawker
Please can you open a new ticket with a link to your gallery so that we can assist
Hi there, I don’t think I can do that as I’m using the free version. The thumbnails are now creating
Update – I’ve resolved the problem with the links not working. Any ideas why the thumbnails take so long to load?
Hi – sorry about this – too many messages. I’m writing as I’m trying to fix the problem. I’ve disabled my Lazyloader Plug In and its working now. I saw also that you’re working on these problems still. Will I be able to re-activate Lazyloader at some time?
Thanks,
Steve.
Hi @steve-hawker
We are currently working on an update which we will be releasing in the next few days that will prevent these issues from occurring if you have lazy loading enabled.
Lastly, if you have any other issues you need help with, I’d like to kindly ask you to open a new ticket using this link: https://wporg.ibadboy.net/support/plugin/foogallery/#new-topic-0
It can be used by free users of the plugin too, and once you open a ticket, we’ll get back to you as soon as possible.
Thanks in advance for that.
Kind regards,
Elvis
I also can confirm the issue with empty thumbnails after update from 1.10.3 to 2.0.24 (system information is included below).
Purging all possible caches didn’t help, lazy loading is disabled, so I’ve recovered the previous version from backup as an immediate solution.
Look forward for the positive news, thank you very much for your efforts!
The very best regards,
FooGallery version : 1.10.3
WordPress version : 5.7.1
Activated Theme : Virtue
WordPress URL : https://vkpipes.com
PHP version : 7.4.16
PHP GD : Loaded (V2)
PHP Imagick : Loaded
PHP Open SSL : Loaded
PHP HTTP Wrapper : Found
PHP HTTPS Wrapper : Found
HTTPS Mismatch : None
PHP Config[allow_url_fopen] : 1
PHP Config[allow_url_include] : 1
WP Image Editor : FooGallery_Thumb_Image_Editor_Imagick
Thumbnail Generation Test : https://vkpipes.com/wp-content/uploads/2018/12/IMG_1531.jpg
Extensions Endpoint : https://raw.githubusercontent.com/fooplugins/foogallery-extensions/master/extensions.json?v=$lCmkAlV!2%0
Extensions Errors : Nope, all good
Extensions :
Extensions Active : Array
(
[0] => default_templates
[1] => foobox
)
Gallery Templates : Array
(
[0] => default
[1] => image-viewer
[2] => justified
[3] => masonry
[4] => simple_portfolio
[5] => thumbnail
[6] => polaroid_promo
[7] => grid_promo
[8] => slider_promo
)
Lightboxes : Array
(
[foogallery] => FooGallery PRO Lightbox (Not installed!)
[foobox] => FooBox
)
Settings : Array
(
[disable_lazy_loading] => on
[enable_html_cache] => on
[gallery_template] => default
[gallery_sorting] =>
[default_gallery_settings] => 0
[caption_title_source] => caption
[caption_desc_source] => desc
[thumb_engine] => default
[thumb_jpeg_quality] => 80
[default_crop_position] => center,center
[thumb_resize_upscale_small_color] => rgb(0,0,0)
[language_imageviewer_prev_text] => Prev
[language_imageviewer_next_text] => Next
[language_imageviewer_of_text] => of
[language_images_count_none_text] => No images
[language_images_count_single_text] => 1 image
[language_images_count_plural_text] => %s images
[enable_custom_ready] => on
[custom_js] =>
[custom_css] =>
[default_retina_support] => Array
(
[2x] => false
[3x] => false
[4x] => false
)
)
Active Plugins : Array
(
[0] => polylang/polylang.php
[1] => foogallery/foogallery.php
[2] => antispam-bee/antispam_bee.php
[3] => bluehost-wordpress-plugin/bluehost-wordpress-plugin.php
[4] => elementor/elementor.php
[5] => external-media/external-media.php
[6] => foobox-image-lightbox/foobox-free.php
[7] => google-analytics-for-wordpress/googleanalytics.php
[8] => jetpack/jetpack.php
[9] => kadence-blocks/kadence-blocks.php
[10] => loco-translate/loco.php
[11] => mailchimp-for-wp/mailchimp-for-wp.php
[12] => owl-carousel-wp/owl-carousel-wp.php
[13] => really-simple-ssl/rlrsssl-really-simple-ssl.php
[14] => sucuri-scanner/sucuri.php
[15] => updraftplus/updraftplus.php
[16] => virtue-toolkit/virtue_toolkit.php
[17] => w3-total-cache/w3-total-cache.php
[18] => wc-password-strength-settings/wc-password-strength-settings.php
[19] => woo-advanced-shipment-tracking/woocommerce-advanced-shipment-tracking.php
[20] => woocommerce-gateway-paypal-express-checkout/woocommerce-gateway-paypal-express-checkout.php
[21] => woocommerce-products-carousel-all-in-one/woocommerce-products-carousel-all-in-one.php
[22] => woocommerce-services/woocommerce-services.php
[23] => woocommerce/woocommerce.php
[24] => wordfence/wordfence.php
[25] => wordpress-seo/wp-seo.php
[26] => wp-optimize/wp-optimize.php
[27] => wp-user-avatar/wp-user-avatar.php
[28] => wp-visited-countries-reloaded/wp-visited-countries-reloaded.php
[29] => wpforms-lite/wpforms.php
)`
