Support » Plugin: Best WordPress Gallery Plugin – FooGallery » V2 Update Causes Issues

  • Plugin Author bradvin

    (@bradvin)


    You have just updated to V2+ of FooGallery and you are now having issues. Please try the following FIRST before logging a ticket:

    1. Clear/purge any cache your site is running.
    2. Goto FooGallery settings and click Clear CSS Optimization Cache

    NOTE ABOUT JUSTIFIED GALLERIES
    The justified gallery underwent major changes to improve performance in the V2 update. If your gallery layout no longer looks right, please edit the gallery and make sure the “Max Row Height” is at least 150% of the “Row Height” settings.

    As an example,
    If your “Row Height” is 200, then make sure “Max Row Height” is 300.

    If you are still having issues, please then log a new ticket

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hi there, I have a the problem after updating. Not all of my thumbnail images are showing on the gallery and when I click on the ones that are I just get one image rather than a link to the blog page i created.
    I’ve deactivated Auto-optimizer and purged all caches as per your instructions.
    You mentioned rolling back to an older version of Foogallery – how do I do that?
    I am not an expert unfortunately 🙁

    Plugin Author bradvin

    (@bradvin)

    hi @steve-hawker

    Please can you open a new ticket with a link to your gallery so that we can assist

    Steve Hawker

    (@steve-hawker)

    Hi there, I don’t think I can do that as I’m using the free version. The thumbnails are now creating

    Steve Hawker

    (@steve-hawker)

    Update – I’ve resolved the problem with the links not working. Any ideas why the thumbnails take so long to load?

    Steve Hawker

    (@steve-hawker)

    Hi – sorry about this – too many messages. I’m writing as I’m trying to fix the problem. I’ve disabled my Lazyloader Plug In and its working now. I saw also that you’re working on these problems still. Will I be able to re-activate Lazyloader at some time?
    Thanks,
    Steve.

    Plugin Support elviiso

    (@elviiso)

    Hi @steve-hawker

    We are currently working on an update which we will be releasing in the next few days that will prevent these issues from occurring if you have lazy loading enabled.

    Lastly, if you have any other issues you need help with, I’d like to kindly ask you to open a new ticket using this link: https://wporg.ibadboy.net/support/plugin/foogallery/#new-topic-0

    It can be used by free users of the plugin too, and once you open a ticket, we’ll get back to you as soon as possible.

    Thanks in advance for that.

    Kind regards,
    Elvis

    uladzimer

    (@uladzimer)

    I also can confirm the issue with empty thumbnails after update from 1.10.3 to 2.0.24 (system information is included below).

    Purging all possible caches didn’t help, lazy loading is disabled, so I’ve recovered the previous version from backup as an immediate solution.

    Look forward for the positive news, thank you very much for your efforts!

    The very best regards,

    FooGallery version : 1.10.3
    WordPress version : 5.7.1
    Activated Theme : Virtue
    WordPress URL : https://vkpipes.com
    PHP version : 7.4.16
    PHP GD : Loaded (V2)
    PHP Imagick : Loaded
    PHP Open SSL : Loaded
    PHP HTTP Wrapper : Found
    PHP HTTPS Wrapper : Found
    HTTPS Mismatch : None
    PHP Config[allow_url_fopen] : 1
    PHP Config[allow_url_include] : 1
    WP Image Editor : FooGallery_Thumb_Image_Editor_Imagick
    Thumbnail Generation Test : https://vkpipes.com/wp-content/uploads/2018/12/IMG_1531.jpg
    Extensions Endpoint : https://raw.githubusercontent.com/fooplugins/foogallery-extensions/master/extensions.json?v=$lCmkAlV!2%0
    Extensions Errors : Nope, all good
    Extensions :
    Extensions Active : Array
    (
    [0] => default_templates
    [1] => foobox
    )

    Gallery Templates : Array
    (
    [0] => default
    [1] => image-viewer
    [2] => justified
    [3] => masonry
    [4] => simple_portfolio
    [5] => thumbnail
    [6] => polaroid_promo
    [7] => grid_promo
    [8] => slider_promo
    )

    Lightboxes : Array
    (
    [foogallery] => FooGallery PRO Lightbox (Not installed!)
    [foobox] => FooBox
    )

    Settings : Array
    (
    [disable_lazy_loading] => on
    [enable_html_cache] => on
    [gallery_template] => default
    [gallery_sorting] =>
    [default_gallery_settings] => 0
    [caption_title_source] => caption
    [caption_desc_source] => desc
    [thumb_engine] => default
    [thumb_jpeg_quality] => 80
    [default_crop_position] => center,center
    [thumb_resize_upscale_small_color] => rgb(0,0,0)
    [language_imageviewer_prev_text] => Prev
    [language_imageviewer_next_text] => Next
    [language_imageviewer_of_text] => of
    [language_images_count_none_text] => No images
    [language_images_count_single_text] => 1 image
    [language_images_count_plural_text] => %s images
    [enable_custom_ready] => on
    [custom_js] =>
    [custom_css] =>
    [default_retina_support] => Array
    (
    [2x] => false
    [3x] => false
    [4x] => false
    )

    )

    Active Plugins : Array
    (
    [0] => polylang/polylang.php
    [1] => foogallery/foogallery.php
    [2] => antispam-bee/antispam_bee.php
    [3] => bluehost-wordpress-plugin/bluehost-wordpress-plugin.php
    [4] => elementor/elementor.php
    [5] => external-media/external-media.php
    [6] => foobox-image-lightbox/foobox-free.php
    [7] => google-analytics-for-wordpress/googleanalytics.php
    [8] => jetpack/jetpack.php
    [9] => kadence-blocks/kadence-blocks.php
    [10] => loco-translate/loco.php
    [11] => mailchimp-for-wp/mailchimp-for-wp.php
    [12] => owl-carousel-wp/owl-carousel-wp.php
    [13] => really-simple-ssl/rlrsssl-really-simple-ssl.php
    [14] => sucuri-scanner/sucuri.php
    [15] => updraftplus/updraftplus.php
    [16] => virtue-toolkit/virtue_toolkit.php
    [17] => w3-total-cache/w3-total-cache.php
    [18] => wc-password-strength-settings/wc-password-strength-settings.php
    [19] => woo-advanced-shipment-tracking/woocommerce-advanced-shipment-tracking.php
    [20] => woocommerce-gateway-paypal-express-checkout/woocommerce-gateway-paypal-express-checkout.php
    [21] => woocommerce-products-carousel-all-in-one/woocommerce-products-carousel-all-in-one.php
    [22] => woocommerce-services/woocommerce-services.php
    [23] => woocommerce/woocommerce.php
    [24] => wordfence/wordfence.php
    [25] => wordpress-seo/wp-seo.php
    [26] => wp-optimize/wp-optimize.php
    [27] => wp-user-avatar/wp-user-avatar.php
    [28] => wp-visited-countries-reloaded/wp-visited-countries-reloaded.php
    [29] => wpforms-lite/wpforms.php
    )`

Viewing 7 replies - 1 through 7 (of 7 total)
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