Support » Plugin: CookieYes | GDPR Cookie Consent & Compliance Notice (CCPA Ready) » The cookie plugin blocks the analysis of Google Analytics.

  • Resolved ildomandatore

    (@ildomandatore)


    The Google Analytics community says your plugin blocks analytics. How do I solve the problem? I have had 0 users for 2 weeks and I thought I had lost the few users I had.

    is it possible to block cookies only if the user says no?

    The page I need help with: [log in to see the link]

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  • Plugin Author webtoffee

    (@webtoffee)

    Hi @ildomandatore,

    Greetings from Webtoffee!

    Google Analytics will be blocked until consent is given for the Analytics category, which contains its cookies, by the user. You can add an Accept all button instead of Accept button so that all the categories will be accepted at once by the user. So, please remove the Accept button from GDPR Cookie Consent >Settings > Customise Cookie Bar > Message box by deleting the shortcode [cookie_button]. Then please add the shortcode [cookie_accept_all] which will add an Accept all button to your banner.

    By implementing your cookie bar in this way, when a user clicks the ‘Accept all’ button, analytics will start tracking and if they click ‘Reject all’ it will block Analytics cookies.

    Thread Starter ildomandatore

    (@ildomandatore)

    I still receive at most one visit on Google analytics. How do I see when I have installed your plugin?

    Why do I keep having 0 users often? Did I really lose all my account or could it be your plugin?

Viewing 2 replies - 1 through 2 (of 2 total)
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