Support » Theme: Astra » Terrible

  • Terrible customer service and business practices. It also looks like they have faked hundreds of their 5-star reviews here. Click on page 48 of the 5-star reviews and you will see they were all done on the same day.

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  • Hello @heeuh:

    Sorry to hear about your experience. I’m co-founder and CEO of Brainstorm Force, makers of Astra.

    If you could be more specific, I’ll be sure to check with our team and do better.

    As for the reviews, we requested our customer list to post their experience on that particular date, so there was a surge of reviews in that time period. But you can see other reviews which are consistently posted. WordPress shows profile of users who post reviews, which can be used to validate authenticity as well. Rest be assured, we don’t ever post fake reviews.

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