Support » Plugin: Best WordPress Gallery Plugin – FooGallery » Still Waiting for Response

Still Waiting for Response

  • kfletch52

    (@kfletch52)


    3 years, 1 month ago

    Hi there well the plugin looks like it has a lot of options and may look good for pictures, however I had to purchase it to activate the ‘import video’ option and my local host links will not work. Contacted support on Wednesday and still waiting for a response. I had to ask for a refund. Still waiting for a response for that too. Imo support is lacking.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author bradvin

    (@bradvin)

    3 years, 1 month ago

    Hi @kfletch52
    I am sorry you did not have a good experience. Did you get a response and was your refund processed? Please let me know

    Thread Starter kfletch52

    (@kfletch52)

    3 years, 1 month ago

    Hi Bradvin. I am currently still waiting for a response to my refund support ticket requests actually. 🙂 Just checked my account and no refunds have been processed.

    Plugin Author bradvin

    (@bradvin)

    3 years, 1 month ago

    Please email me brad [at] fooplugins [dot] com and I will sort you out asap.

    Again, sorry for the delay.

    Thread Starter kfletch52

    (@kfletch52)

    3 years, 1 month ago

    Ok Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)
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