Support » Theme: OceanWP » Ok theme with terrible support.

  • wonderbird

    (@wonderbird)


    This used to be one of the greatest themes out there. But they’ve lost it now. There is birthing you can’t to with any theme builder that this theme has.

    And the support is extremly bad now. not even compatible to what it ones were. Waiting 10-14 days for a simple support ticket is not ok if you ask me. And the answers you get are really bad and unprofessional.

    I’m gonna renew my licenses from the GPL sites from now. Not going to support these guys.

    Would not recommend anyone to buy this theme in 2019.

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  • jrothra

    (@jrothra)

    When I purchased the premium bundle in 2018, the support seemed fine. However, you are right, this year it’s nosedived.

Viewing 1 replies (of 1 total)
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