Support » Plugin: Consolto Video Chat » I want to use this plugin but

  • Resolved menes3597

    (@menes3597)


    I want to use this plugin but as far as I understand, this plugin can use one person per website, but there will be multiple psychologists on my website, how do we solve this situation?
    I’m a young psychologist. https://onlinedanismamerkezi.com/ This is my site.
    The purpose of this site is to bring together psychologists and clients online.
    I have a website, with this website many psychologist will create profile. They will indicate when they are available. Patients will make appointment with their chosen psychologist and pay by credit card .When the appointment time comes, the psychologist and the patient need to have a live video call.
    A module or plug-in that will provide video calling needs to be integrated into my website.
    The features i want are ;
    Users will already be registered on my website, they wouldn’t need to register to integrated application. When the appointment time comes the psychologist shouldn’t have to invite the patient when he starts the interview(psychologist should not have to send the interview link to the patient with e-mail)
    Let’s say a patient makes an appointment with the psychologist he chooses.both can already see appointment information in their profile. There must be a passive button called ‘’Join’’ in patient’s profile
    When the psychologist starts the live call at the appointment time, the ‘’join’’ button must be active and the button to be able to join the call. When the psychologist starts the live video call at the appointment time, the join button in patient’s profile must be active so he or she be able to join the interview with click this button.
    Only the patient who made the appointment needs to attend the video call.
    My main purpose is making the whole procedure to dependent on the website.
    For example; patient name: Nikolay, Doctor name: Enes, Nikolay made an appointment with doctor Enes to meet at 12:00 tomorrow. at 12:00 tomorrow, only Nikolay can join the room opened by doctor Enes or automatically opened. Doctor Enes does not need to send a link in order for Nikolay to join the room. Because when Nikolay appointment time comes,by clicking on an active button when he enters his profile at https://onlinedanismamerkezi.com/ the doctor talks to Enes. Consider this for tens or hundreds of people. Appointment and payment feature is already available on my website.
    As far as I understand, this plugin can use one person per website, but there will be multiple psychologists on my website, how do we solve this situation?

    • This topic was modified 1 year, 7 months ago by menes3597.
    • This topic was modified 1 year, 7 months ago by menes3597.

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Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author iharel

    (@iharel)

    Hello and thanks for your question.
    Our solution can provide multi-agents easily.
    However, the service-providers will need to login to Consolto’s dashboard in order to deliver their services.
    We don’t provide “rooms” at the moment. We do provide a button/widget that can trigger calls and like any phone, if the recipient is not busy (and accepts), the call will start.
    We turn your website to a multi-to-multi call center.
    I hope this helps.
    Feel free to contact us directly at support@consolto.com

    Thread Starter menes3597

    (@menes3597)

    @iharel Thank you for your answer.Well, can there be several live conversations with different users at the same time? For example, Let’s call psychologists A and B. Patients C and D. While A and C are interviewing, can B and D make calls at the same time?

    Plugin Author iharel

    (@iharel)

    Absolutely!
    Multiple 1×1 sessions can happen concurrently!

Viewing 3 replies - 1 through 3 (of 3 total)
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