Support » Plugin: Redis Object Cache » Elementor Incompatibility

  • Resolved gmariani405

    (@gmariani405)


    I did read your “read first” post and I did reach out to Elementor first ( https://github.com/elementor/elementor/issues/18497 ). They basically said they don’t know and to talk to you because it’s a caching issue. I still believe the issue is most likely with them but doing my due diligence in at-least reaching out to you.

    The gist is that after saving a page with responsive design elements, they only appear up until Redis cache is cleared. After that, the responsive design no longer appears. I have screenshots in that elementor issue.

    If anything, maybe you can give me something to tell the Elementor folks to get them on the right track. I appreciate any help with this.

    The page I need help with: [log in to see the link]

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  • Plugin Author Till Krüss

    (@tillkruess)

    Sorry, this plugin only provides an API for other plugins to use the Redis cache. It’s up to Elementor to solve. Be insistent with them.

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