Support » Theme: GeneratePress » Does not match the screen shot

  • sgumby

    (@sgumby)


    This theme does not match the screen shot and there doesn’t seem to be “demo” content or a 1, 2, 3 step to get it to match the screen shot.

    We pick themes FIRST by how the screen shot looks and if you don’t match it then it feels like false advertising.

    • This topic was modified 1 month ago by sgumby.
Viewing 14 replies - 1 through 14 (of 14 total)
  • Theme Author Tom

    (@edge22)

    Hi there,

    The screenshot is using most of the free theme defaults you get when you first install it. There are a couple of things you might want to enable that are disabled by default (like the navigation search).

    Other than that, the only difference is the content we added for the screenshot, which we obviously can’t provide in a fresh install of the theme.

    We do provide some simple instructions on how to achieve the exact look of the screenshot, including the content you can copy/paste: https://docs.generatepress.com/article/replicating-the-screenshot/

    Hope this helps.

    Thread Starter sgumby

    (@sgumby)

    I looked for a link for demo content (or replicating the home page) and couldn’t find it. If its there and I just missed I’ll adjust this review.

    I also looked for a spot to add a hero/main image and couldn’t find it.

    I’ve been doing this for 21 years and can figure out how to do a lot of this stuff “manually” but the point of getting a theme is then I don’t have to. And most people I’m guessing don’t know how to do this manually so that’s why they get a theme. If they or I have to go through a bunch of complicated steps to achieve the layout in the screen shot then its not a good theme and your screen shot is misleading.

    Theme Author Tom

    (@edge22)

    Here are the instructions for replicating the screenshot: https://docs.generatepress.com/article/replicating-the-screenshot/

    We’ve also added a quick 30-second video showing how to import the content.

    It’s important to note that the theme itself is simply the foundation of your website – you don’t want it to include any content (or a way to build content). That’s what the block editor is for.

    For the screenshot, we used our GenerateBlocks plugin to build the content, and you can find the .xml file in the link above if you’d like to import it to your website. Just make sure you have GenerateBlocks installed and activated.

    If you have any questions about how to achieve something, feel free to open a support topic – we’re always happy to help 🙂

    Thanks!

    Thread Starter sgumby

    (@sgumby)

    But if the blocks aren’t created that means we have to create them. And I’ll be honest….I’ve been doing this for 21 years. Those block editors are far more confusing for me and for every client I’ve tried to show how to use. You’d be far better off building in a home page widget or hero option in options rather than rely on a block editor for the hero.

    Theme Author Tom

    (@edge22)

    The import file I linked to creates the layout you see in our screenshot for you using our blocks.

    I can understand if you’re not a fan of the block editor – not everyone is. As a theme, we need to make sure we move forward with WordPress, and the block editor is the future of editing.

    Hero options would require us to store the content you add to it, which would result in theme-lock. We’re not allowed to do that (and you wouldn’t want us to). It’s important that your content all remains even if you change themes.

    Thanks!

    Thread Starter sgumby

    (@sgumby)

    Hero options would require us to store the content you add to it, which would result in theme-lock. We’re not allowed to do that (and you wouldn’t want us to). It’s important that your content all remains even if you change themes.

    I have no idea what you mean. There are lots of themes with a hero (main image) that have a similar layout to your theme that can be edited through the theme options or by adding a widget.

    Theme Author Tom

    (@edge22)

    Adding content via widgets (as long as they’re core widgets) is ok – as your content will remain available to you even if you switch themes.

    Adding content via theme options is not ok, as you will lose your content if you switch themes. Doing this is against the rules for themes here on wporg.ibadboy.net.

    While widget areas are one way to go, we prefer using the block editor as the end result is the same with the added benefit of better flexibility and a UI/workflow that WordPress users are familiar with.

    If all you’re trying to do is add a static image to your hero area, you can use the “Featured Image” feature in WordPress and the theme will display it in your hero area.

    Thanks!

    Thread Starter sgumby

    (@sgumby)

    Adding content via widgets (as long as they’re core widgets) is ok – as your content will remain available to you even if you switch themes.

    My clients don’t just randomly switch themes. This is called a redesign and if they do it on their own and break it….it costs them money for me to fix. Or they hire me to do it and I account for theme specific content…..and they pay me. Or they hire someone else and what they do is their business.

    Adding content via theme options is not ok, as you will lose your content if you switch themes. Doing this is against the rules for themes here on wporg.ibadboy.net.

    This is done all the time by themes and again…..my clients don’t switch themes.

    Anyway….what we are arguing is silly.

    The main point is your theme does not match the thumbnail and there isn’t a clear path in the theme its self to achieve this. I suppose I could have dug through your site for a solution but that takes time and money. Other themes have this and they match the thumbnail which my clients use to pick the layout of their site. When it doesn’t match I have to waste time figuring out how to make it match or find a theme that looks similar. This could be made MUCH simpler by you just having the theme match right out of the box. I won’t use your images and content….they are just place holders for mine. Its far easier to find and replace content in structures than to build the structure from scratch.

    I think this is a legitimate review point. If I purchase a car based on the brochure or what I see in the show room and what they deliver doesn’t look anything like it…..then they tricked me. I feel tricked when the theme doesn’t match the thumbnail.

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    🏳️‍🌈 Plugin Review Team Rep

    The main point is your theme does not match the thumbnail

    @sgumby FWIW this is not the theme dev’s fault. This is a limitation of the theme system and a known issue, but it’s beyond them.

    and there isn’t a clear path in the theme its self to achieve this.

    THAT would be valid, in that if they’re not providing directions of “How to make it look like the screenshot”, but again, it’s not something YET that can be coded 🙁

    Also? They very much did provide directions – https://docs.generatepress.com/article/replicating-the-screenshot/

    If the directions are wrong, then yes, you should say that. And yes, it would be nice if you had a non-video way that didn’t rely on a specific plugin, but to take your car analogy?

    It’s like complaining that the dealer doesn’t have the fully tricked out, all options, version of the car in the color you wanted. Sometimes you gotta special order.

    Thread Starter sgumby

    (@sgumby)

    The theme developer has the ability to choose their thumbnail. I installed gridframe for an other project, a few settings and I had basically replicated the thumbnail…..with out even having to look at instructions. It was all right there and easy to find.

    Generatepress provided instructions AFTER I had given up and moved on to a different theme. I’m getting paid by the hour and I can’t wait around if a theme doesn’t work. I need to find a new solution. There wasn’t a clear path to replicate the thumbnail so I found a different theme…..oh actually in this case I came back and decided that it would be faster to just write my own fix to this theme. But the point is I shouldn’t have to WRITE MY OWN FIX to get the job done.

    Theme Author Tom

    (@edge22)

    Generatepress provided instructions AFTER I had given up and moved on to a different theme.

    We would have been happy to provide instructions before you gave up and moved on – our support team here on wporg.ibadboy.net is very responsive and happy to help: https://wporg.ibadboy.net/support/theme/generatepress/

    You could have also Googled: https://www.screencast.com/t/Q6S5XPBty

    Or read our readme.txt file: https://github.com/tomusborne/generatepress/blob/3.1.0/readme.txt#L63

    As for this review, I believe the screenshot is a very fair representation of what you can do with our free theme and the block editor with minimal effort (even without our GenerateBlocks plugin). Of course, it’s only one of many examples of what’s possible, as the purpose of our theme is to serve as the foundation to any kind of website.

    Either way, I’m sorry you had a negative experience. I wish you nothing but luck with the theme you end up choosing.

    Thanks!

    Thread Starter sgumby

    (@sgumby)

    It took you 4 days (I can’t tell exactly) to respond to this. I gave up in less than an hour. I bill 5 hours for site setup from a free theme. I can’t wait days. I have minutes to see if it’ll work.

    The theme was already selected and the site built on the same day I posted this…..4 days before you responded.

    Theme Author Tom

    (@edge22)

    This isn’t our support forum – it’s the review area. I look at the reviews every few days to respond as needed – it’s not something our support team handles.

    If you need support, our team monitors the support forum here: https://wporg.ibadboy.net/support/theme/generatepress/

    Thanks.

    Thread Starter sgumby

    (@sgumby)

    I’m sorry….I didn’t mean for this to be a big argument.

    I think the theme needs to match the thumbnail or have a clear path in the theme its self to do that. We should not have to dig through faqs or other documentation to figure it out. Most themes allow this to happen with a few settings or by importing demo data. I didn’t see these options….if they are there and I just missed them please point them out and I’ll adjust my review.

Viewing 14 replies - 1 through 14 (of 14 total)
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