• Resolved erickmizuno

    (@erickmizuno)


    Hi CF.

    I was a pretty happy user of free version of CF until the COUPON code area has gone away from the free version.

    There is some way to downgrade to the version with the coupon code area available?

    Regards,

    ERICK

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • srikanthmeenakshi

    (@srikanthmeenakshi)

    I have the same issue – disappointed to find no responses here. Please reply.

    Anyway I can revert back to Version 1.8.2 in the meanwhile?

    thanks,

    Srikanth

    Plugin Support CartFlows Team

    (@cartflows)

    Hello @srikanthmeenakshi & @erickmizuno

    Thank you for getting in touch with us and apologize for the delay in reply.

    That’s strange and should not have happened.

    To get a better picture of it, can you please provide info on the below points?
    – Is the coupon setting is enabled by WooCommerce?
    – Is the coupon field been enabled from the CartFlows sitting on the checkout page?

    Also, there could be possible conflict as well, so I would suggest you try deactivating all of the plugins for some time except WooCommerce & CartFlows and check the coupon field is getting displayed or not.

    Let me know how it goes. Looking forward to hearing from you.

    srikanthmeenakshi

    (@srikanthmeenakshi)

    I contacted Cartflows through their support page and got it resolved. The response from them:

    ——-

    Could you please try changing 'Form Fields' settings for your checkout page?
    
    Please refer to this screenshot.
    
    Your Flow pages > Edit checkout page > click on 'Form Fields' tab >
    
    Here you can enable/disable 'Enable Coupon Field' and 'Collapsible Coupon Field' options.

    ——

    What had happened was the default was changed to not show the coupon code in the checkout page in the latest plugin update. A poor choice of change.

    Plugin Support CartFlows Team

    (@cartflows)

    Hello @srikanthmeenakshi

    Thank you for getting in touch with us!

    I am glad that you are able to solve the issue on your end.

    If you need any help or assistance, feel free to open a new technical support ticket.

    Have a great day and stay safe.

    Thank you @srikanthmeenakshi !!

Viewing 5 replies - 1 through 5 (of 5 total)
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