Support » Plugin: Live Chat by Supsystic » Clear chat after page refresh

  • Resolved francescogosce

    (@francescogosce)


    Hello!

    I am using your free version and after a new chat starts when I refresh the page or I close the chat window I see the old conversation again. How can I solve that 😀
    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author supsystic

    (@supsysticcom)

    Hello!
    I’m sorry for late reply.
    Everything is correct. After you close the chat or refresh the page – you will see again your old conversation. If you need to start new chat – close your browser, then re-open it. Or clear cookies for this site in your browser. Please try it.

    If you still will have the problem with live chat plugin – please describe your problem more detail.
    We will help you to solve the problem.

    I’m having the same problem.
    & I think it would be good if a ‘Clear Chat’ optional button, and an ‘End Chat’ button were available, so as instead of ‘closing the browser,’ a chat could be cleared or ended just by ‘click’ of a button.
    So please consider a ‘Clear Chat’ button. Other wise, your plugin is super awesome..
    Thumbs up..

    • This reply was modified 5 years, 3 months ago by Mwiinga. Reason: Adding more clarity
    Plugin Author supsystic

    (@supsysticcom)

    Hello @rodgerrm

    Please contact us through our internal support. We will help you to solve the problem.

Viewing 3 replies - 1 through 3 (of 3 total)
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